.olisa-chat{position:fixed;bottom:20px;right:20px;z-index:9999;font-family:Arial,sans-serif;--olisa-chat-primary:#3f3f3f;--olisa-chat-header:#1b6ef3;--olisa-chat-panel:#ffffff;--olisa-chat-surface:#f7f8fb;--olisa-chat-border:#e2e5ee;--olisa-chat-text:#111827;--olisa-chat-bubble:#1f1f1f}.olisa-chat__toggle{background:var(--olisa-chat-header);color:#fff;border:none;border-radius:999px;padding:16px 24px;font-size:18px;font-weight:600;cursor:pointer;box-shadow:0 6px 20px rgba(0,0,0,.2)}.olisa-chat.is-open .olisa-chat__toggle{display:none}.olisa-chat__panel{width:320px;background:var(--olisa-chat-panel);border-radius:16px;box-shadow:0 12px 30px rgba(0,0,0,.2);margin-top:10px;display:none;flex-direction:column;overflow:hidden}.olisa-chat__panel.is-open{display:flex}.olisa-chat__header{display:flex;justify-content:space-between;align-items:center;padding:12px 16px;background:var(--olisa-chat-header);color:#fff}.olisa-chat__header-content{display:flex;align-items:center;gap:10px;font-weight:600}.olisa-chat__logo{width:28px;height:28px;border-radius:6px;object-fit:cover;background:#fff}.olisa-chat__close{background:transparent;border:none;color:#fff;font-size:20px;cursor:pointer}.olisa-chat__messages{padding:12px 16px;height:240px;overflow-y:auto;background:var(--olisa-chat-surface)}.olisa-chat__body{display:flex;flex-direction:column;gap:12px;padding:16px}.olisa-chat__prechat{display:block}.olisa-chat__label{font-size:13px;color:var(--olisa-chat-text);font-weight:600;margin-bottom:6px;display:block}.olisa-chat__input-field{width:100%;border:1px solid var(--olisa-chat-border);border-radius:14px;padding:10px 12px;font-size:14px;margin-bottom:14px;background:var(--olisa-chat-panel);box-sizing:border-box}.olisa-chat__radio-group{display:flex;flex-direction:column;gap:10px;margin-bottom:16px;font-size:14px;color:var(--olisa-chat-text)}.olisa-chat__radio-option{display:flex;align-items:center;gap:10px;cursor:pointer}.olisa-chat__radio-option input{position:absolute;opacity:0;pointer-events:none}.olisa-chat__radio-indicator{width:18px;height:18px;border-radius:50%;border:2px solid var(--olisa-chat-primary);display:inline-flex;align-items:center;justify-content:center;box-sizing:border-box}.olisa-chat__radio-indicator::after{content:"";width:8px;height:8px;border-radius:50%;background:var(--olisa-chat-primary);opacity:0;transform:scale(.6);transition:opacity 0.15s ease,transform 0.15s ease}.olisa-chat__radio-option input:checked+.olisa-chat__radio-indicator::after{opacity:1;transform:scale(1)}.olisa-chat__start{width:100%;border:none;border-radius:14px;padding:12px 16px;font-size:15px;font-weight:600;background:var(--olisa-chat-primary);color:#fff;cursor:pointer}.olisa-chat__conversation{display:flex;flex-direction:column;gap:12px}.olisa-chat__message{margin-bottom:8px;padding:10px 12px;border-radius:12px;max-width:85%;font-size:14px;background:#fff;color:#111827;border:1px solid #e2e5ee}.olisa-chat__message.is-visitor{margin-left:auto}.olisa-chat__message.is-agent{margin-right:auto}.olisa-chat__message-label{font-size:11px;opacity:.7;margin-bottom:4px}.olisa-chat__input{padding:12px 16px;background:var(--olisa-chat-panel)}.olisa-chat__input textarea{width:100%;resize:none;padding:8px 10px;border:1px solid var(--olisa-chat-border);border-radius:8px;font-size:14px}.olisa-chat__actions{display:flex;justify-content:space-between;margin-top:8px}.olisa-chat__actions button{border:none;border-radius:8px;padding:6px 12px;cursor:pointer;font-size:13px}.olisa-chat__send{background:var(--olisa-chat-header);color:#fff}.olisa-chat__end{background:#f1f3f8;color:var(--olisa-chat-text)}@media (max-width:480px){.olisa-chat__panel{width:calc(100vw - 40px)}}.olisa-chat__launcher{width:280px;background:#fff;border-radius:16px;box-shadow:0 12px 30px rgba(0,0,0,.2);margin-top:10px;display:none;flex-direction:column;overflow:hidden}.olisa-chat__launcher.is-visible{display:flex}.olisa-chat__launcher-title{font-weight:700;font-size:18px;padding:16px;background:#f8f8f8;color:#111827}.olisa-chat__launcher-item{display:flex;align-items:center;gap:12px;padding:14px 16px;border:none;background:#fff;text-align:left;font-size:16px;color:#111827;text-decoration:none;cursor:pointer;border-top:1px solid #eef0f5}.olisa-chat__launcher-item:hover{background:#f6f7fb}.olisa-chat__launcher-icon{font-size:20px}